Questions
You can modify/create as many questions as you want in your monitoring sheet. There are three types of questions:
Question Text
You can choose a question text when the answer is a paragraph. For example: ‘Give me the summary of the call’ or ‘What topics were discussed in the call?’
If you have a yes/no question, it is preferable not to select this type of question.
Let’s create a question text:
One Choice Question
A single choice question is used when there is only one possible answer. It’s usually used with yes/no questions.
Let’s try it:
Multiple Choices Question
A multiple choice question is used when the answer is not necessarily unique. In this case, you can have multiple answers.
Let’s see an example:
To modify a question, it’s very simple. Just click on it and change the fields that you want to modify.